Windchill
02-11-2004, 01:48 PM
Honda's response or lack of a response to the cracked windsields is truly puzzling in light of this: Quote:Taken from Lemon-Aid web site:
"Honda has apparently had some problems with their 2000-2001 Odyssey transmissions. They sent us a letter out of the blue telling us they're extending our transmission warranty to 7 years 100,000 miles, and offered to pay us back (including a claim form) if we had it repaired at a non-Honda dealership. THAT's service. I'm EXTREMELY impressed with this gesture, especially when contrasted with our Ford experience. Acknowledge problems and FIX them, don't deny them and hope no one finds out.
Cheers!"
Why the reluctance to initiate a similar procedure for C/W's? It's the honorable thing to do and it would be a PR triumph. Instead, Honda has created ill will and doubts among many E owners. Truly puzzling.
"Honda has apparently had some problems with their 2000-2001 Odyssey transmissions. They sent us a letter out of the blue telling us they're extending our transmission warranty to 7 years 100,000 miles, and offered to pay us back (including a claim form) if we had it repaired at a non-Honda dealership. THAT's service. I'm EXTREMELY impressed with this gesture, especially when contrasted with our Ford experience. Acknowledge problems and FIX them, don't deny them and hope no one finds out.
Cheers!"
Why the reluctance to initiate a similar procedure for C/W's? It's the honorable thing to do and it would be a PR triumph. Instead, Honda has created ill will and doubts among many E owners. Truly puzzling.