alberta
02-25-2004, 01:46 PM
So says 2 honda customers service reps I spoke with from honda canada.
They say: "never heard of it", " never been a service buliton on it"
I say I: I know an owner who will call you right back and make a complaint.
They say: we do not take complaints from customers, only dealers.
I say: then how do you know there is no windshield issue...
They say: we get the feedback from the dealers.
I say: of all the customer complaints ie windshields?
They say: no only warrenty issues.
Honda's are great I have owned 2.
E's are great (except for the windshield). I want 1.
I will not buy till the issue is resolved, ie 50/50 $ share between dealer and owner to replace a broken windshield with a better made one. Seem fair maybe?
And honda will not do a thing till they are aware it is a problem.
They say: "never heard of it", " never been a service buliton on it"
I say I: I know an owner who will call you right back and make a complaint.
They say: we do not take complaints from customers, only dealers.
I say: then how do you know there is no windshield issue...
They say: we get the feedback from the dealers.
I say: of all the customer complaints ie windshields?
They say: no only warrenty issues.
Honda's are great I have owned 2.
E's are great (except for the windshield). I want 1.
I will not buy till the issue is resolved, ie 50/50 $ share between dealer and owner to replace a broken windshield with a better made one. Seem fair maybe?
And honda will not do a thing till they are aware it is a problem.