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Old 08-22-2009, 11:16 PM   #1
adreed24
EOC Rank: Hydrogen
 
Join Date: Feb 2005
Posts: 71
Question Allstate Motor Club OR AAA, Which is best?

I was thinking about joining either "AAA" or the "Allstate Motor Club".

I would like to gather some information regarding which is best, most reliable, easiest to deal with, etc.

Anyone ever been a member of either?

Any comments, good or bad, would be appreciated.

Thanks in advance!
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Old 08-23-2009, 06:02 AM   #2
in2steam
EOC Rank: Helium
2005 4WD LX AT
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Location: SE Wis.
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I am a member of AAA wisconsin but only because my full time employer provides it free of charge. I can provide you feed back on Wisconsin AAA, and I can also tell you as of 2 years ago Allstate contracted with AAA but that may have changed.
Each AAA club is a different state or area so you may want to seek local advise about the service quality.
I work for an Ex AAA towing facility(partime) so I only saw the service end. Wisconsins AAA was bought by another states(michigan) and all there local reps and dispatchers were either fired or moved. We became an EX facility because we were tired of being misrouted and canceled after dispatch. At the end customers were taking out frustrations on us and I heard many stories I did not like. The trend was at the end to hire people(and contract with companies) who were under informed about the operations of many cars and lots of people were getting damage for such simple things as lock outs and jump starts. Your local AAA may be much better, so I don't want to go down this road to far, best bet is to find someone who uses the service alot and ask them. I did run into people on a regular basis who said I have AAA 10 years and never used it, those would not really be the people I would listen to all that much.

AAA does have a bunch of other benefits that allstate does not such as discounts, trip tickets, etc. If you find yourself having alot of bad luck, or traveling alot away from home then its a good thing.

Chris
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Old 08-23-2009, 08:35 AM   #3
MikeQBF
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Location: Downstate Illinois
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Complete your profile, please. Like Chris said, AAA clubs vary widely from state to state (or in the case of California, north or south), so knowing where you live is important to the answer, and knowing if you have an AWD Element is also important to the answer.

For either AMC or AAA, if you're "joining" (i.e., pre-paying) for the just-in-case access to towing, IMO you are much better off to have a credit card at the ready. Given the vast improvements in vehicle reliability in the past two decades, unless you are prone to running over nails, leaving lights on, or - heaven forbid - ignoring the "check engine" light for weeks, the likelihood of actually taking advantage of the money spent is slim.

Also, be advised that club-based towing service is fraught with fine print. Some towing agreements (varies locally!) will make you pay for a flatbed for your AWD, and all will provide "closest facility" service even if that "closest facility" is the dealer where you just had a knock-down, drag-out shouting match with the service manager.
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Old 08-23-2009, 08:41 AM   #4
Dom.five
EOC Rank: Nitrogen
2006 4WD EXS AT
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Location: Mass.
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We have been members of AAA for years. It has paid for itself in discounts alone when traveling. The maps and books that they provide for free are worth their weight in gold, when you are on unfamiliar turf. They also now provide a free pass port photo service. We just used that for our renewal.

Plus the wife has used it when the Battery on her E died, and I was not in the same state to help her.

It is nice to have " just in case " !

I can't speak to Allstate Motor Club at all. I don't know the scope of the service they provide, or anything about the limitations.

Dom
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Old 08-23-2009, 10:53 AM   #5
vfxraven19
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Been with AAA all my life, never have had a problem with them, Top notch customer service, etc.
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Old 08-24-2009, 05:22 AM   #6
Speedy Toaster Dave
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adreed fill out ya profile.. oh and me AAA 35 yrs
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