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  1. Sep 6, 2019 Arrivals and Progress on Improvements

    Community Help
    Hi All Community Members and Staff, We would like to announce some improvements and progress based on community feedback and in-thread comments. We appreciate your patience and willingness to work with us. Last Poster is Back You wanted to see the last member to post in a discussion. It is...
  2. A simple to implement suggestion

    Community Help
    Right now you can add click the user's name to pull up the info card with vehicle info. -Philip
  3. ANNOYING nag pop-up

    Community Help
    As you're not logged in, it's showing for you as it thinks you're a new user without an account so it asking you whether you'd like to sign up using your Facebook/Google account. If you weren't deleting your cookies it would set a cookie in place that would remember that you've clicked exit on...
  4. Cannot log in from smartphone via facebook?

    Community Help
    I can manually reset your password for you. This will allow you to log in from your browser any time you like, mobile or desktop. -Philip
  5. ANNOYING nag pop-up

    Community Help
    It would be coming back if there is no cookie showing you exited or chose to remain logged in. -Philip
  6. We Are Now Live - Community Feedback

    Community Help
    Could you post a screen grab of what you are seeing? Or having trouble seeing? -Philip
  7. The problem is staring me in the face

    Community Help
    What browser are you using? Are you running any browser extensions? Some ad blockers will block buttons from showing. -Philip
  8. Aug 13, 2019 Advanced Search and Feedback Progress

    Community Help
    Hi All Community Members and Staff, We would like to tell you about improvements that are not quite ready yet but are coming soon! As you have already heard us say numerous times now, we are truly listening to your feedback. As active community members, you know what key features are important...
  9. We Are Now Live - Community Feedback

    Community Help
    I am going to have to dig a little deeper to troubleshoot that Google popup you are describing. If you happen to get a popup of it, that may help me. I also haven't had reports of buttons not working so I am wondering if that is browser-related. Week by week, we will be seeing improvements. We...
  10. We Are Now Live - Community Feedback

    Community Help
    1. I haven't heard of the Google login issue you mentioned. Did you maybe save your login info with Google? 2. For now, I have been asking users to add the information to their signature. 3. The best I can do for now while they work on improving search is to use this feature. Step 1 Click on...
  11. Aug 6, 2019 Weekly Community Update

    Community Help
    Hi All Staff & Community Members, We want to announce new improvements based on your feedback and significant community collaboration. The upgrade this week is specifically focused on personalizing your membership experience and account settings even further. Sensitive Content There are a...
  12. We Are Now Live - Community Feedback

    Community Help
    We have an FAQ: https://www.elementownersclub.com/help/faq/ Currently it's incomplete with all the new updates and changes that we're going through but for the most part, it's relatively easy to follow, and if there's any specific thing you want to find, you can always PM us. Lee
  13. We Are Now Live - Community Feedback

    Community Help
    Step 1 Click on your avatar near the upper right-hand corner of the community and select (click) following. Step 2 On the new page that opens, click on Is that what you are looking for? - Cricket
  14. We Are Now Live - Community Feedback

    Community Help
    We do listen to feedback and record it all. Your feedback helps make things better. -Philip
  15. We Are Now Live - Community Feedback

    Community Help
    Its different language from the previous software. Your posts as replies in threads can be found when you hit the replies number in the user ID card. If you want to see your threads you will see them in discussion. -Philip
  16. We Are Now Live - Community Feedback

    Community Help
    Replies are your posts and Discussions are your threads. Click the number, its a link to show you the these. -Philip
  17. July 30, 2019 Weekly Community Update

    Community Help
    Hi All Community Members and Staff, This week’s update features additional improvements based on user feedback and the ongoing collaboration within the community. We are encouraged to see the trial of some of our new profile settings and pages like Showcase, My Discussions and Participated...
  18. The problem is staring me in the face

    Community Help
    https://www.elementownersclub.com/members/vadim.150138/#about Click the user's name in a thread then when the user card pops up click their name again. It will take you to their profile page. -Philip
  19. The problem is staring me in the face

    Community Help
    The feedback thread is in our Community Help Forum here: https://www.elementownersclub.com/threads/we-are-now-live-community-feedback.162965/ Currently, vehicle information is located on member profiles within the "about tab". For those wanting the information to display on every post, I...
  20. The problem is staring me in the face

    Community Help
    In my humble opinion, a strong forum community has never been about the forum software/platform. It is about the amazing members who come together to share information and tips, and along the way, friendships develop. Just my 2 cents... If there is anything I can help you find, please let me...
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