Joined
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3,063 Posts
Just sit right right back
and you'll hear a tale,
a tale of a fateful trip
that started at my dealer's door
when inside I did slip...
My E was up for oil change
and yes, it was the first
and there I was with Mobil-1...
From there, the day was cursed!
I asked them "dump the oil out"
and fill it up with these
and yes sir, I want nothing more
except a Filtech please.
(The very best one please!)
"SIGH!" The rest of it is too painful to joke about. The service manager assured me there'd be no problem with it. Half an hour later, I found out that the kid doing the oil change had"
Poured the entire 5 quart jug of Mobil-1 in the engine.
Topped that off with a bottle of something called "Krex Graphite"
Let half the air out of my tires after I specifically asked to not touch them.
AND there's a three inch long scratch in the driver's door that I don't remember being there when I went in. No way to prove it though.
Because I was late to work, I signed the receipt and scooted before I saw the Krex Graphite listed at the bottom along with an $8 charge for same. Graphite in an aluminum engine? Gag... I could either go back and demand satisfaction, lose any further good will with the place in case I need warranty repairs, or could not raise a stink there but go ahead and tell the rest of the world that Basney Honda of South Bend tries to sneak in this Krex Graphite additive on every oil change they can manage.
For me? The E got its first oil change at the dealer (and last) and a valuable lesson about that dealer's service department. Basney Honda of South Bend. Because of those people, I ended up spending over $150 trying to flush as much of their garbage out of my engine as possible before it took too much damage from the load of graphite sludge eating up the aluminum.
Can you imagine how satisfied I am with them?
and you'll hear a tale,
a tale of a fateful trip
that started at my dealer's door
when inside I did slip...
My E was up for oil change
and yes, it was the first
and there I was with Mobil-1...
From there, the day was cursed!
I asked them "dump the oil out"
and fill it up with these
and yes sir, I want nothing more
except a Filtech please.
(The very best one please!)
"SIGH!" The rest of it is too painful to joke about. The service manager assured me there'd be no problem with it. Half an hour later, I found out that the kid doing the oil change had"
Poured the entire 5 quart jug of Mobil-1 in the engine.
Topped that off with a bottle of something called "Krex Graphite"
Let half the air out of my tires after I specifically asked to not touch them.
AND there's a three inch long scratch in the driver's door that I don't remember being there when I went in. No way to prove it though.
Because I was late to work, I signed the receipt and scooted before I saw the Krex Graphite listed at the bottom along with an $8 charge for same. Graphite in an aluminum engine? Gag... I could either go back and demand satisfaction, lose any further good will with the place in case I need warranty repairs, or could not raise a stink there but go ahead and tell the rest of the world that Basney Honda of South Bend tries to sneak in this Krex Graphite additive on every oil change they can manage.
For me? The E got its first oil change at the dealer (and last) and a valuable lesson about that dealer's service department. Basney Honda of South Bend. Because of those people, I ended up spending over $150 trying to flush as much of their garbage out of my engine as possible before it took too much damage from the load of graphite sludge eating up the aluminum.
Can you imagine how satisfied I am with them?