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File a police report with all the info you have. You might want to advertise in the newspaper or some public place (convenience store etc) near the scene to see if you can locate any witnesses.

This happened to me in a Safeway parking lot in northern BC about 10 years ago. I had less info than you did as it happened while I was in the store. No witnesses. Just give your insurance co all the info you can and keep pestering them. I had an Ontario registered car at the time so I had to deal with the insurer long distance but the they did accept the claim.

Good luck!
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