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Discussion Starter #1
Have a question...

When I bought my 08 EX, I was only given one key less remote. Is this normal for Honda?

I ask this because all my previous cars, I was given two.
 

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Have a question...

When I bought my 08 EX, I was only given one key less remote. Is this normal for Honda?

I ask this because all my previous cars, I was given two.

They come from the factory with 2 remotes and 3 keys. 2 master and 1 valet.

Did you buy from a Honda dealer or some where else?
 

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If you bought it new, then you should get "everything"

If you bought it used, then there's a good chance you won't get it all.
 

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Discussion Starter #5
Even with a Certified used car from a Dealer?

I have always gotten both keys and remotes, even in with used cars. Granted I did not buy these cars through Honda.

It is silly to me that they won't make sure they gave the new owner both keys.

My opinion of Honda is getting lower by the minute.:x
 

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How Many Remotes?

I have always gotten both keys and remotes, even in with used cars.:x
I have spent hundreds of dollars over the years buying keys, remotes and having them programmed. That happens when you buy used. I was fortunate that my CPO Element SC came with all keys and remotes.

As always, YMMV. You pays your money and you takes your chances. I would have made the sale conditional on having all the proper keys and remotes (if you're buying from the Honda dealer).
 

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Have a question...

When I bought my 08 EX, I was only given one key less remote. Is this normal for Honda?

I ask this because all my previous cars, I was given two.
Same thing happened to me, but I got the dealer to do it on a "Due Bill" while wrapping the deal. It may be wise to get a valet and another master as I did. The dealer will charge you for the keys, and for programing all of them to your car. Better than a key or keys floating out there. I only have one keyless remote, but I am the only driver (Wife has her car) :)
 

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If they sold it to you as a "certified" used car it should have both remotes and all keys. Like all manufacturers Honda has a list of items that are mandatory to qualify as a "certified" car including keys & fobs, owners manual, and a host of mechanical items. If your paperwork clearly identifies the vehicle as being in the program remind them of this and if they do not provide the remote contact their General Manager first then go to American Honda.
 

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...My opinion of Honda is getting lower by the minute...
Don't hold this against Honda, it was specifically the dealer in this instance. You can buy a new OEM remote on eBay for as low as $10 or as much as $50. Yes, it's an inconvenience, but not the end of the world. Remotes are easy to program, there are several threads on here with step by step instructions.
 

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Discussion Starter #10 (Edited)
Am hoping not all Honda dealers are like this one. Husband will make sure they do right by the keys and remote too. I just wanted to make sure by asking here first and the price I paid for the Certified car, they can do the right thing.

They still have my E and did not call like they said they would last night. Husband will give them until later this afternoon and if they don't call....

Oh and the first loaner car they gave us.. had a nail and a staple in the the tire and it was easy to see they had been in the tire for awhile. :twisted: All of the tires were way low but the one with the metal in it, was at 18lbs.
Makes one wonder.
 

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Sounds like this dealer just sux. Don't let it ruin your opinion of Honda.

When I bought my E in February of this year, I hadn't stepped foot in any dealership for almost 10 years. The last ones were GM and Ford. They left such a bad taste in my mouth I swore off buying new ever again. I have ZERO tolerence for the ping-pong game when haggleing over price. The last time I bought a new care I walked in, asked the price, made my offer and stated that they had one chance to meet my price and then I would leave. Needless to say they seemed shocked when I walked.

My local Honda dealer (Scholfield Honda) actually healed my previous wounds and has given me a glimmer of hope that Not All dealers are complete a$$ bags. The focus, attention and sincerity I recieved has earned my loyalty and repeat business.
 
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