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no problem. i was pretty pissed when i saw the email as well, because paypal was going to take nearly a $5 cut out of the transaction and the idea of paying $5 for absolutely nothing was driving me mad. that is when i contacted madram and told them i was going to deny the refund and that they were going to bill me for the remaining $45. in the end i figured that i would have bought it for the previous price and since i acted quickly there will not be any interruption of getting the grill. in the end, i am already in for $25k so what is another $45...
 
I may do this but they should have offerred the option first prior to just refunding the money which causes me to lose the service charge. If they just took a regular credit card it wouldn't have been any problem.
 
I sent an email to Madram telling them this was BS. Funny how they don't reply instantly now :? I also asked them what they are going to do to correct the problem? Maybe if we all give them grief they will at least cut a deal with those of us they scr*wed. If not I have problem trashing on every element board that exists and giving a call the Canadian Better Business Board.
I'll let you know how it goes.
 
I ordered mine from
www.customtruckproducts.com
The are the distributor in the Vancouver area BC Canada and seem very professional to deal with. They are local for me but through conversations they have shipped quite a few to the US without any problems. This may be an option for those of you that feel they were not treated fairly.
I'd ask for Stacey as she is familiar with the "E" getting a tour of mine...and she has been very helpful.

It's a nice grill and the product shouldn't be knocked because a retailer.

Hope this helps.
 
Newfnut- Thanks for the alternative. I think that is the way I am going to go. I agree the product shouldn't suffer because one distributor. I think I will also send a complaint to Cloud -Rider about MadRam.
Again thanks for the help
 
Yes, I just received the e-mail stating that my order was cancelled due to the increase and I could reorder at the higher price if I wanted. I'm going to e-mail them and give them a piece of my mind! :(
 
[quote:ff93423e05="burnt-O"]Newfnut, I checked out that site, but I didn't see any prices.[/quote:ff93423e05]

I Know they don't have prices marked on their website but you can optain their contact info from the site. They are primarily a wholesaler of aftermarket accessories and that is why they don't post their prices. I dealt with them in person as I live close to that area....
However, if you email Stacey and/or call they will quote you their prices. I don't have an exact $ for you because I'm not sure of the US exchange rate and shipping costs.

Good luck to you! Keep us posted.

I am sure curious as to what their price to the US is
 
I have just posted a reply under trend "PayPal"
I have recieved the run around about getting my credit card refunded/credited with the amount.
I feel used by Pay Pal

:evil: :evil: :evil:
ORANGEE
 
Just ordered a cloud-rider grill for my Element (Cloud Rider does not sell to retail...at least not in Canada). Cloud Rider was awesome. They sent me info on a retailer close to me and made sure I got the right part. :)

Relative to the high-markup on Madram.ca, I only paid CDN$105 plus tax. Madram's price of US$155, when converted to CDN$ would be approximately CDN$225. Thats a difference of 114%. :shock:

Not sure why the high pricing (shipping is included in Madram's price...but double the price???). :?:

Special Note: Cloud-Rider had been making grills with a hole for the block heater on the driver's side. My Element has the block heater on the passenger side. Nadine from Cloud Rider indicated that they have adjusted their cutout to be on the passenger side (did the Element spec change? Or maybe the cutout was just wrong.)
 
I also just ordered my Grill cover from Cloud Rider
Wow - what a difference in attitude from dealing with Pay Pal and friends

It's in stock and will be shipped within two days
As for the price difference - that to is a plus
The "other" folks are in buisness to make a profit, but ...................

So I'm back to being a happy camper!

2500 miles and still lovin my "E"

:p :p :p
ORANGEE
 
Hey Purtill
I love the spoiler. Is it made by Honda and you painted it? How does it come before painting? Mine looks naked now without one.
I just ordered the Cloud Rider black screen without the hole. $111 US dollars shipped to the US, assuming an exchange rate of approximately 0.741345. Apparently Cloud Rider will sell directly if you are in the US.
 
Finally, I really get to see what I am buying! Thanks for the pictures, they were excellent.
 
Discussion starter · #37 ·
The spoiler comes painted gray like the colour of the bumpers , but it didn't look right
on the orange paint . Purtill

[quote:e6f4c0b88a="joel"]Hey Purtill

I love the spoiler. Is it made by Honda and you painted it? How does it come before painting? Mine looks naked now without one.
I just ordered the Cloud Rider black screen without the hole. $111 US dollars shipped to the US, assuming an exchange rate of approximately 0.741345. Apparently Cloud Rider will sell directly if you are in the US.[/quote:e6f4c0b88a]
 
This is the info that Cloud-Rider sent me about ordering. I just placed my order and should receive it early next week (and they have it in stock!!)

*********************************************************

Please call Janette @ 1(306) 761-2119 with your credit card info.
PLEASE DO NOT SEND YOUR CREDIT CARD INFO VIA E-MAIL!

#24-910 Screen & Bumper Combo (heater hole)
#24-910LP Screen & Bumper Combo (license plate w/heater hole)
#24-912 Screen & Bumper Combo (without block heater hole)
#24-912LP Screen & Bumper Combo (license plate/no hole)
($115.14 + $26.25 S & H Canadian)

#20-910 Screen & Bumper Combo Black Powder Coat Finish
#20-910LP Screen & Bumper Combo (license plate w/heater hole)
#20-912 Screen & Bumper Combo (without block heater hole)
#20-912LP Screen & Bumper Combo (license plate/no hole)
($123.14 + $26.25 S & H Canadian)

Karen @ Cloud-Rider
 
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